About Us
NexusSurveillance – Real People. Real Protection. Since 2017.
Why Stores Choose Us:
- 2017-2025: 8 years perfecting the art of theft prevention (not just recording).
- Human Intelligence: Trained specialists catch what algorithms miss - sweethearting, fake voids, and vendor scams.
- Court-Ready Documentation: Daily reports with timestamped video proof of every incident
- No Hardware Hassle: We work with your existing cameras
For over 8 years, NexusSurveillance has been the trusted human alternative to unreliable AI security systems. We specialize in 24/7 live monitoring for convenience stores, combining old-school vigilance with modern forensic reporting.
Read MoreLocations We Serve
Real-time surveillance across North America — powered by people, not just cameras.
California (USA)
California’s #1 choice for 24/7 convenience store surveillance (no AI, just real humans).
British Columbia (CA)
British Columbia: "Vancouver’s convenience stores count on us for court-ready theft evidence.
Mission
Since 2017, NexusSurveillance has been the trusted human shield for retailers across the U.S. and Canada. Our trained specialists monitor your stores 24/7—eyes on every corner, instincts honed by experience. We don’t just report theft; we prevent it in real-time. Daily forensic reports track every inventory discrepancy, cashier transaction,customer theft and suspicious activities, so you see what matters, the moment it happens. .
Vision
To become the most trusted name in retail security by proving that human expertise beats algorithms every time. We envision a future where every store owner—from corner shops to national chains—can rely on NexusSurveillance’s unwavering vigilance, real-time intervention, and forensic-grade reporting to protect what they’ve built.
Cashier Fraud Detection
We catch sweethearting, fake refunds, and till theft—with timestamped video proof for every suspicious transaction.
Customer Theft Prevention
Our live monitors spot shoplifters in real-time and intervene before they leave your store.
Vendor/Inventory Audits
Daily reports track every delivery, verifying if vendors actually delivered what you paid for.
Suspended/Voided Payment Alerts
We flag every voided sale or ‘discounted’ friend/family deal—so you never lose revenue to ‘creative’ cashiers.
What we have achieved so far
Stores
Projects
Hours Of Support
Workers
Portfolio
- All
- Credibility Stories
- Reviews
Cashier Theft – Unjustified Void
Takis voided post-payment. Loss: $4.99
Cashier Theft – Sweethearting Scam
Gatorade voided after cash payment. Loss: $3.59
Cashier Theft – Lottery Swap Fraud
Void replaced with $0.01 lottery sale. Loss: $2.68
"Absolute lifesavers! Nexus caught a cashier stealing $50/day through fake refunds. Their video evidence was so clear we settled the case immediately. 200% ROI in the first month alone!"
Nathaniel
Client"Beyond impressed! Their team identified a vendor collusion scheme that was costing us $1,200/month. The detailed reports with timestamps made prosecution effortless. Worth every single penny."
Grace
Client"Revolutionized our loss prevention! In 3 weeks they uncovered: 1 sweethearting cashier, 2 shoplifters, and a delivery driver shorting inventory. Finally have peace of mind."
Samuel
ClientFrequently Asked Questions
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Duis aute irure dolor in reprehenderit
How is NexusSurveillance different from AI-based security systems?
We use trained human specialists to monitor your store 24/7—no algorithms or guesswork. Our team catches subtle theft cues (like cashier collusion) that AI misses, and we intervene in real-time.
What exactly do your daily reports include?
Timestamped clips and written logs of: Suspicious cashier transactions (voids, discounts). Shoplifting attempts (with faces/actions captured). Vendor deliveries (verified against invoices). Any unusual activity flagged by our team.
How do you handle theft or suspicious activity in real-time?
We immediately alert your on-site manager or designated staff via phone/loudspeaker—giving them the power to intervene. No police calls unless you request it. Our goal is to deter theft while keeping control in your hands.
Do you install cameras, or do we need existing equipment?
We work with your current cameras! Just share access, and our team takes over. (Need new cameras? We partner with trusted installers.)
Why should I pay for human monitors when cameras record automatically?
Security cameras record crimes—we prevent them. 100% of our clients report catching theft they’d otherwise miss, from cashier collusion to inventory leaks, thanks to our real-time human monitoring. Unlike AI, we don’t just flag motion—we analyze behavior and intervene before losses stack up
Contact
Need help? Chat with us in real-time or email your query.
Canada Address
151 Applewood Crescent, Concord, ON is L4K 4E1.
USA Address
3058 BOXBURY LN SPRING HILL ,TN 37174
Call Us
+1 (226) 774-8163
Email Us
info@nexussurveillance.com